Privacy Policy
Last updated: December 2025
Information We Collect
When you make a booking with Byron Bay Airport Transport, we collect the following information:
- Name and contact details (phone number, email address)
- Pickup and drop-off addresses
- Flight details for airport transfers
- Number of passengers and luggage requirements
- Payment information (processed securely by our payment provider)
How We Use Your Information
We use your personal information to:
- Process and fulfil your booking
- Communicate with you about your transfer
- Monitor flight arrivals and adjust pickup times if necessary
- Send booking confirmations and reminders
- Improve our services
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share information with trusted third parties who assist us in operating our business, such as payment processors, provided they agree to keep this information confidential.
Data Security
We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at info@byronbayairporttransport.com.au or call us at 02 8530 3999.